Try Office365 For ConnectWise Automate For 1 Month Free

Office365 for ConnectWise Automate

The team over at Plugins4Automate is offering a great value to try out their new Office365 for ConnectWise Automate plugin. Get the first month free and have a go at this great plugin. Here is just a few of the neat things you can mange.

Azure Active Directory

Need to add a new user, re-enable a user after lockout or just manage a password change, you can perform quick tasks in Office365 directly from your Labtech consoles.

MSOL Exchange

Need to add a forwarding address or maybe convert a users mailbox to shared, set a users Out Of Office replies or view their current mailbox stats, with our Exchange integration you have access to Exchange online with just a few clicks inside of LabTech

Sharepoint Cloud

Create new sites or manage users and groups for existing sites quickly and easily inside of LabTech.

 

For more information about this plugin and how to get started visit:

Get Office 365 For Free

Patch Remedy To The Rescue For MSPs Using ConnectWise Automate

Another Ransomware

For the second time in just as many months, computer malware has been infecting consumers, businesses and government institutions around the world at a insane pace, locking files with encryption and extorting ransom payments to release the data again.  This new global ransomware attack has targeted businesses around the world, demonstrating how easy it is for hackers to extort money by taking advantage of outdated technology. This new ransomware, security researchers says, the malware attack that spread from Ukraine appeared to be focused on damaging IT systems. The NotPetya malware is so-called because while it shares code with an earlier ransomware strain called Petya, it is “a new ransomware that has not been seen before”, according to security researchers at Kaspersky Lab. It requires infected businesses to send $300 in the cryptocurrency bitcoin to a payment address that appears hardcoded into the software.

Patch Remedy keeps you up to date and show you your areas of vulnerability.  Manage the WUA updates for all your Windows systems in a single console. Visit Patch Remedy

Se our latest Blog on How to use Patch Remedy to aggressively update Windows 7

 

 

 

Automation Nation 2017 was Awesome!

Automation Nation was June 21-23rd this year and it was another great event. Got to meet up with some really great people and had some good discussions about the future of ConnectWise Automate.

David from Piriform

 

David Miller from Piriform, the makers of CCLeaner was there supporting the CCleaner product and promoting the CCleaner for LabTech plugin.

 

 

 

 

 

3 most influential people in the LabTech / Connectwise Automate Community

 

It was nice get a chance to meet personally to discuss collaborative ideas and methods of problem solving. It was not easy getting the 3 most influential people in the LabTech / Connectwise Automate community together for a photo op, but we were able to get a quick shot between break sessions.

 

Read more about the trip to Orlando and Automation Nation here…

 

 

 

Plugins4Automate Announces – PowerShell Command Manager Goes Premium

Plugins4Automate announced yesterday that they are now releasing the Powershell Manager for LabTech / ConnectWise Automate as a premium plugin to the RMM platform formerly known as LabTech. Over 600+ users enjoy the efficiency of the PowerShell Command Manager for LabTech and the control they have over each of the MSPs client’s environment. This is a must have plugin for MSPs that have clients using Microsoft products and services.

To read more about Plugins4Automate’s new premium release and to get a special deal for acting quickly please visit the P4A’s announcement blog post. In this post you will find a discount code that you can use to permanently discount the subscription but you need to act fast, it’s for a limited time only.

VMWare ESXi 6.5 CIM Data Disabled by Default

I was recently tasked with an issue where our CIM probe was failing during CIM requests to new VMWare ESXi 6.5 servers we deployed. We were getting connection rejected failures from our probes which resulted in no valuable data being returned. We started following the breadcrumbs which lead us back to the ESXi host. We opened the UI and checked the health monitor in the UI and found it was showing “No sensor data available”. The first thing we checked was to see if the sfcbd-watchdog was running, and it was not. By default, this service was turned off, or so we thought! We turned on the service and the UI reported that the service was now running.

 

Even after several refreshes of the UI it stilled showed running but we still received a connection rejected. We rebooted the ESXi host and after it came back we tested the connections again and are still failing. We reopen the web UI and looked at the services again and there was our watchdog service stopped. We had set the service to autostart with host so this lead us to believe it must be dying at some point.

 

The best way to see what a service doesn’t like is to login to ESXi host using SSH and manually start the process and see what it’s output is. A quick /etc/init.d/sfcbd-watchdog start showed us that the service was “Administratively disabled”.

After digging around Google for some reference to this new data we came across a blurb about setting an option to allow CIM manager to run.

The command esxcli system wbem set –enable true followed by /etc/init.d/sfcbd-watchdog start allowed the sfcb-HTTPS-Daem process to start. This process is the TCP Listener that takes CIM requests from probes like ours and returns the health of the hardware.

You should get an output like the following

/etc/init.d/sfcbd-watchdog start
sfcbd-init: Getting Exclusive access, please wait…
sfcbd-init: Exclusive access granted.
sfcbd-init: Request to start sfcbd-watchdog, pid 69438
sfcbd-config[69448]: No third party cim providers installed
sfcbd-init: snmp has not been enabled.
sfcbd-init: starting sfcbd
sfcbd-init: Waiting for sfcb to start up.
sfcbd-init: Program started normally.

 

 

Invoking lsof -nPV | awk {‘count[$2]++}END{for(i in count)print count[i], i’} | sort -n in the SSH console will produce a list of running processes minus all the junk. You can use this list of processes to determine what is running on the ESXi Host.

 

We also used esxcli network ip connection list to get a list of ports the ESXi host was listening on to help determine if the port 5989 was active.

 

 

If you are deploying VMWare ESXi 6.5 in your environments and need CIM health data, remember to enable it and do not just assume that the WebUI is telling you it is active.

 

Check out our ESXi Health Monitor for LabTech (Automate) here

Magma for LabTech – Get your graph on!

logo1

 

Magma, a Monitoring And Graphing Management Archive is a very versatile platform to monitor just about anything you can come up with. If you can get a message or a counter from the device you should be able to monitor and graph that device in LabTech using Magma for LabTech.

Magma for LabTech integrates directly into the LabTech RMM tool providing quick and upfront views of the statues of your clients and the monitors beneath them.

mainview

 

Follow the yellow brick road

 

Magma for Labtech is all about the colors and the visuals are really easy to understand. By using common colors and icons to represent a visual heath spectrum,  the monitors stand out where they may not be seen as easily in other solutions. For example, In the picture above we see “Green“, green is good but as you look further you can see both diamonds and smiley faces depicted for each client we have activate monitors for. This minor change in the visual spectrum lets you know that recent events have happened with the P4L client at some point in the last 24 hours,  where diamonds depict the nothing has changed for this client for at least 24 hours. This varying degree of good helps you quickly determine where your time and review should be spent.

 

 

clientview

 

When we select that client we drill into all the monitors we have set up for that client. We can then see what items being monitored have changed in the last 24 hours.

 

monitorview

 

Open up a monitor and see what it has been doing over time and what it is doing right now. From our graph we can see that this system’s disk stopped getting data for a period of time last night. The Windows system was in hibernation and was not sending data back during the night.

 

history-view

 

Using the History button you can see the history of health and wellbeing of the monitors you have deployed.

Multi Graph Timelines

 

multigraph

 

Reach back in time to see data graphed over a 2 year period with just 1 click of your mouse. From the monitor’s view you can access years of metrics for any monitor, drill down into the graphs using a simple drawing tool provided by each graph to get up and close to your data.

 

 

Don’t be left out in the cold

 

daily-sum-types

With all the different event states a monitor can be in Magma makes it easy to see what events are taking place and in which state those monitors may be in at any given time. Get Daily , Weekly , Monthly and Yearly metrics on all your monitors.

 

 

 

Your data on the go

 

smartphone

Need access to your MSP’s health on the go! Get all this great data just as you would in LabTech but right on your smartphones. Never be more that a thumb press away from the health of your clients and your MSP.

magma-IPhone

 

It’s all about the Uptime

 

When a client comes asking about the availability of their website, their servers or their line of business apps what do you tell them?

search-availability

 

Availability reports are key to knowing how well a services is performing. Being able to pull up at will the availability of any system or monitor and project back over time for that data is priceless. Even export the data out to Excel with a click of a button for usable and reportable data.

 

 

 

 Show me the nines

Ask any engineer about availability and they will tell you, “It’s all about the nines(9)”, like in %99.999 availability. Do you know what your availability is? Get it for any time period, at any time you like day or night, that is Magma for Labtech.

availability

 

 

 

Magma for LabTech is comprised of a single MAG Server / Service and the LabTech Plugin Integration which allows full management of your environment.  The MAG server deploys a custom version of Xymon that delivers the processing and storage of your archives and the stepping point for external testing monitors like web, dns and mail services that need to have reach from the outside real world. MAG does not only probe but accepts probes allowing a very fluid ability to collect data from just about any source that has access to the Internet.  Whether you need to monitor a heat sensor in a server room or the QOS of a router Magma for LabTech can visualize it.

 

Magma for Labtech is still under development but from our screenshots you can see it has come quite far. A general beta may be available in the coming weeks so watch for our announcments on our support.plugins4labtech.com site. If you have any questions, feature requests or comments feel free to post up on our forums as well.

 

Get Magma at http://www.plugins4labtech.com

Are you left wanting more?

We thought you might be so we posted up a video preview of Magma for Labtech in action as we use it. This is just a limited view into the visual spectrum but should give you a taste of what is coming.

 

videoSee us on our YouTube Channel

Backup Windows for LabTech gets new Offsite Synchronization features

linkin-plug

 

The Plugin4LabTech development team has let it leak out that the next version of the Backup Windows for LabTech plugin will now include Offsite Synchronization as a standard feature in all new versions. This feature allows MSPs to Offsite the local backups with schedulable Sync times keeping mirrors of the local backup directory on storage services across the internet.

Developers at P4L went on to comment that all transmissions over the internet of backup files were encrypted and secure point to point. With all the security issues abound you shouldn’t have to worry about someone scarfing up you backups.  Shannon (a.k.a Cubert) said “We are not trying to reinvent the wheel here, we are using proven technology by long standing venders. So it just works.

Plugins4LabTech has now made it so that no MSP has an excuse not to have good quality backups as part of their offerings. No longer do you need to force consumers into expensive backup services to ensure a quality backup is maintained for your clients. You can also be assured that backup are safe offsite in event of a disaster event.

Virtualize Anywhere, Backups are created using Microsoft Virtual Disk format so all backups files are VHDX files that when mounted can become a Virtual Machine or be mounted as a hard drive. This makes it a great tool for disaster recovery, mount and recover just about anywhere using the tools you have within your Windows system. No special recover tools to download and maintain which is great when the fires are raging.

Automatic backup archive usage management means you will never run out of disk space on your target backup disk making backups worry free!
After you configure a disk for a scheduled backup, Windows Server Backup automatically manages the disk usage—you do not need to be concerned about running out of disk space after repeated backups. Windows Server Backup will automatically reuse the space occupied by older backups when creating new backups. The management tool displays the backups that are available as well as the disk usage information. This can help you plan for provisioning additional storage to meet your recovery objective.

 

 

To get more information on this plugin and all the other plugins Plugins4LabTech offers please visit Plugins4LabTech.com