With App Assure you may get the following errors after a new install of a Replay Core server and an the agent running on a Exchange 2010 server database.
Error
Thread: 2520
Logger: DsmRpChecker
Context:
Source Location: DsmRecoveryPointChecker.cpp:341
Details:
Mountability check for ‘Mailbox Database 0401075076’ failed: Exchange database engine error: Error closing database
and/or
Error
Thread: 2520
Logger: DsmRpChecker
Context:
Source Location: DsmRecoveryPointChecker.cpp:341
Details:
Mountability check for ‘Mailbox Database 0401075076’ failed: Exchange database engine error: Unable to initialize JET session. See log for details.
There is a known issue with Exchange 2010 running on SP1 with RollUps where this problem is experienced.
Please apply the below registry fix to the Replay Core server, and capture a new recovery point (snapshot) from the protected server to resolve the issue. Furthermore, after deployment of this fix you can go back and check the past recovery points that failed and “Force Recovery Point Check” to confirm they are good as well and get the green check symbol assigned to them.
Modify the registry on the Replay Core at the following location and assigned the specified value below:
Navigate to the location: HKEY_LOCAL_MACHINE\SOFTWARE\AppAssure\ReplayDSM\EseConfig
Modify value for “ForceDeleteUnicodeIndex” (type REG_DWORD) and assign a value of 2.
I hope this helps some one out there..
Enjoy 😎
Cubert