[Solved] Remote Web Workplace Stops Working on Windows SBS 2011with EventID 1309

When users attempts to click on the “Connect” link under “Computers” in attempts to launch remote web workplace nothing seems to happens. If you issue a IISreset then the system starts working again for a short time before starting to fail again. You check your logs and find EventID 1309 Event message: An unhandled exception has occurred.

It appears that it maybe  some level of memory issue in .Net 4.5 and the Remote Access web.config set to default at a given memory level.

To Fix:

Edit (via NotePad) the web.config file located at “C:\Program Files\Windows Small Business Server\Bin\WebApp\RemoteAccess

Look for the following line at the bottom of web.config

<serviceHostingEnvironmentaspNetCompatibilityEnabled=”true” />

Replace that line with: (all on one line)

<serviceHostingEnvironment aspNetCompatibilityEnabled=”true” minFreeMemoryPercentageToActivateService=”0″ />

Save file and then restart the World Wide Web services to activate the changes.

 

Your Remote Web Workplace should now stay functional.

 

Enjoy..

 

Cubert 😎